Terms of Service

Last updated: October 1, 2025  |  Version: 4.1

1. Acceptance of Terms

These Terms of Service ("Agreement") constitute a legally binding agreement between you and leapmac Technologies Pte. Ltd. ("leapmac") governing your use of leapmac's bare-metal Mac hosting services ("Service").By registering an account, clicking "I Agree", or using the Service in any way, you confirm that you have read, understood, and agreed to be bound by all terms of this Agreement.If you are using the Service on behalf of a company or other legal entity, you represent that you have the authority to bind that entity to this Agreement.

2. Service Description & Changes

leapmac provides Apple Silicon-based bare-metal Mac server hosting, including but not limited to exclusive rental access to Mac mini M4 series nodes.leapmac reserves the right to modify, suspend, or terminate all or part of the Service at any time, with or without notice.We may change service content, pricing, or features due to technical upgrades, business adjustments, regulatory requirements, or other reasons; continued use after such changes constitutes acceptance.

3. Account Registration & Security

You must provide accurate, complete registration information and are solely responsible for maintaining account security. You may not transfer, sell, or share your account credentials with third parties.All actions taken through your account are deemed to be your own, and you bear full responsibility for any resulting liability. leapmac bears no joint liability.You must notify us immediately upon discovering any account anomaly. You remain responsible for any charges incurred due to account compromise until we have resolved the issue.

4. Fees, Billing & Refunds

4.1 Billing:Service fees are prepaid according to your chosen billing cycle (daily/weekly/monthly/quarterly). Billing begins as soon as a node is provisioned, regardless of actual usage time.

4.2 Price Changes:leapmac may adjust service pricing at any time. Price changes take effect from the next billing cycle and do not affect fees already paid for the current period.

4.3 Overdue Payments & Suspension:If your account has overdue payments, leapmac may immediately suspend service. All outstanding balances and any applicable late fees must be cleared before service is restored.

4.4 Refund Policy:Except as expressly required by applicable law,all fees paid are non-refundable. Compensation for service outages is issued solely as account credits, not cash refunds. Due to the dedicated nature of hardware resources, refunds for personal reasons are not accepted after a node is provisioned.

5. Acceptable Use Policy

You agree not to use the Service for any of the following purposes (non-exhaustive): (1) Sending spam or engaging in network attacks (DDoS, scanning, brute force, etc.); (2) Distributing, storing, or processing illegal content; (3) Cryptocurrency mining or other undisclosed high-power-consumption uses; (4) Reselling access to third parties (unless otherwise authorized in writing); (5) Any activity that violates Singapore law or the laws of your jurisdiction.leapmac reserves the right to determine what constitutes a violation and may terminate your service immediately and without prior notice, with no refund of any fees paid.

6. Service Level Agreement (SLA)

leapmac guarantees monthly power and network availability of no less than99.9%(i.e., no more than approximately 43.8 minutes of downtime per month). The SLA does not cover: (1) outages caused by you; (2) scheduled maintenance windows (announced 24 hours in advance); (3) failures by upstream carriers or internet backbone providers; (4) force majeure events.

SLA Breach Compensation:If monthly availability falls below 99.9%, you may apply for a credit as a percentage of that month's fees: 99.0%–99.9% = 10% credit; 95.0%–99.0% = 25% credit; below 95.0% = 50% credit.Credits are the sole remedy and must be claimed by submitting a ticket within 7 days of the incident. Late claims will not be accepted.

7. Intellectual Property

All intellectual property rights in this website, console, brand identity, documentation, and related software belong to leapmac. During the service term, you have a license to use your rented nodes, but you may not copy, reverse-engineer, modify, or create competing products derived from leapmac's software or systems.

8. Disclaimers & Limitation of Liability

The Service is provided "as is". leapmac makes no express or implied warranties regarding the uninterrupted or error-free operation of the Service, or its fitness for any particular purpose.

To the fullest extent permitted by applicable law, leapmac is not liable for:(1) Data loss, corruption, or breach; (2) Business interruption or lost profits; (3) Indirect, incidental, punitive, or consequential damages; (4) Any loss caused by third-party actions or force majeure events.

In no event shall leapmac's total liability to you exceed the total service fees actually paid by you to leapmac in the 3 months immediately preceding the claim event.

9. Account Suspension & Termination

leapmac may suspend or terminate your account at any time for any reason (including but not limited to violation of this Agreement, non-payment, suspected fraud, or legal compliance requirements) without liability. Upon termination, nodes will be reclaimed and node data permanently deleted.leapmac is not responsible for retaining or migrating your data — please ensure you have backups beforehand.All fees paid are non-refundable.

10. Dispute Resolution & Governing Law

This Agreement is governed by the laws ofSingapore, without regard to any conflict-of-law rules. Any dispute arising out of or in connection with this Agreement shall first be resolved through amicable negotiation; if unresolved, it shall be submitted to theSingapore International Arbitration Centre (SIAC)for final resolution in accordance with its then-current arbitration rules. The seat of arbitration shall be Singapore, and the language of arbitration shall be English.You expressly waive any right to participate in any class action or class arbitration.

11. Modifications to Agreement

leapmac may modify this Agreement at any time. Revised versions will be posted on this page with an updated "Last Updated" date.Continued use of the Service after any modification constitutes acceptance of the revised Agreement.If you disagree with a modification, your sole remedy is to stop using the Service before the end of your current billing cycle. Fees already paid are non-refundable.

12. Entire Agreement

This Agreement, together with our Privacy Policy and any supplementary terms in the console, constitutes the entire agreement between you and leapmac regarding the use of the Service and supersedes all prior oral or written agreements on the same subject. If any provision of this Agreement is found invalid, the remaining provisions shall remain in full force.